Sophos enterprise console is not updating geocaching and dating

14-Mar-2017 06:26

While tidying up an old server for a client recently I removed a very old version of Sophos Control Center.We’d been running Sophos Enterprise Console on a new server for almost a year now, so I didn’t think uninstalling it would it would effect the new installation, but i was wrong!Sophos have provided a Mac version of their Anti-Virus software for a long time and uniquely also used to provide a Mac tool for providing an internal corporate deployment and update service for this.This tool was called 'Sophos Update Manager' (SUM) it did two things.I subscribe to Mac updates, and SEC generates a binary Mac installer for me to use on Mac endpoints (Version 7 for Mac, also an older version).However, when I run the installer on Mac endpoints, it installs fine but then never auto-fills out the location of the update server, which is on a network share, and the account credentials used to access it, which I do not know and were generated by Sophos automatically.

Now, however, Sophos installs on a Mac but never updates because it doesn't have the update location OR credentials.

Has anyone else run across this problem or know why it is happening? That will "pre-populate" the update location & credentials before the endpoint communicates with the Enterprise Console.

Also FWIW, all Sophos endpoint licenses include standard 24/7/365 support via telephone and email.

The big difference being that no-one else makes a similar Mac tool for Mac only environments.

In more recent times Sophos have failed to update SUM and officially it only runs on OS X 10.7 (Lion) or older, it did however continue to be able to distribute updates for Sophos Anti-Virus 8 for Macs even if client Macs were running Mountain Lion.

Now, however, Sophos installs on a Mac but never updates because it doesn't have the update location OR credentials.Has anyone else run across this problem or know why it is happening? That will "pre-populate" the update location & credentials before the endpoint communicates with the Enterprise Console.Also FWIW, all Sophos endpoint licenses include standard 24/7/365 support via telephone and email.The big difference being that no-one else makes a similar Mac tool for Mac only environments.In more recent times Sophos have failed to update SUM and officially it only runs on OS X 10.7 (Lion) or older, it did however continue to be able to distribute updates for Sophos Anti-Virus 8 for Macs even if client Macs were running Mountain Lion.Web Config_Secondary] Allow Local Config = 0 Auto Dial Timeout = Local Path = Download Granularity = Connection Address = Use Sophos = 1 User Name = sbe******** User Password = ****************** Connection Type = HTTP Auto Dial = 0 Bandwidth Limit = 0Open Sophos Endpoint and select the Configure menu, select the Updating item.